Privacy Policy

Information we collect

Account information you provide when you sign up — such as your name, email address and role (player, student or coach).

Training data created on the platform — for example, the session feedback, objectives and progress notes that coaches and students add.

Messages you send us through our contact and application forms.

Basic, privacy-friendly usage analytics (such as page views) that help us improve the platform.

How we use your information

To provide the platform — accounts, the coach–student feedback flow, the education library and related tools.

To respond to your enquiries and applications.

To maintain, secure and improve the service, and to send you important service updates.

Service providers

We use trusted providers that process data on our behalf: Supabase (authentication and database hosting), Vercel (website hosting and privacy-friendly analytics), and Web3Forms (delivering form submissions to our email).

If AI-assisted feedback is enabled, the text you choose to generate may be processed by an AI provider solely to produce that message.

Cookies

We use only essential cookies — for example, to keep you signed in and to remember your preferred language. We do not use advertising or third-party tracking cookies.

Data retention

We keep your account and training data while your account is active. You can ask us to delete your account and associated data at any time.

Your rights

You can access, correct or delete your personal data. To make a request, contact us at info.padelnex@gmail.com.

Children

PadelNex is intended for users who can enter into a service agreement. Accounts for minors should be created and managed by a parent, guardian or academy.

Changes to this policy

We may update this policy from time to time. The date above reflects the latest version.

Contact

Questions about your privacy? Email us at info.padelnex@gmail.com.